We want to make sure you and your attendants are aware of an important update from rapid! PayCard. They are in the process of replacing all existing paycards with new, chip-enabled, and tap-to-pay cards. This upgrade is designed to provide enhanced security and convenience for all cardholders.
What You Need to Know:
New Cards Are Being Shipped: rapid! PayCard has already started sending out these new cards. If the cardholder provided a valid email address, they should have received a notification about the shipment. The email reads something like this: "We are excited to share that your Chip-Enabled & Contactless rapid! PayCard has been shipped and you will receive it to the address we have on file within 7 - 10 business days!"
Address Verification is Crucial: It’s important for all cardholders to ensure that their home address on file is accurate. This will help ensure that they receive their new card without any delays. If they haven't received their new card within the expected timeframe, they should contact rapid! directly to request a new one.
Old Cards Still Work: The current paycards will continue to work until the new card is activated. There’s no need to worry about any disruptions in access to funds.
Mobile App for Easy Management: We encourage cardholders to download the rapid!Pay mobile app. It’s a simple way to manage their card account, check their balance, and easily update their contact information.
Reminder for Employers:
Please remind your attendants to keep an eye out for their new rapid! PayCard in the mail and to update their contact information if necessary. Ensuring these details are up-to-date will help make this transition smooth and hassle-free for everyone.
Thank you for your attention to this important update. If you have any questions or need further assistance, don’t hesitate to reach out!
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