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- Honoring the Legacy of Dr. Martin Luther King Jr. Through Service and Empathy
On Martin Luther King Jr. Day, we take a moment to reflect on the enduring impact of Dr. King’s work and words. His message of equality, service, and compassion continues to inspire and guide us in all aspects of our lives. At In-Home Attendant Services, we are deeply moved by his call to action and are committed to honoring his legacy by serving our clients with the same empathy, dedication, and respect that he advocated for. Dr. King once asked, "What are you doing for others?" This powerful question calls us to consider how we can contribute to the well-being of those around us. It challenges us to look beyond ourselves and consider how we can make a positive impact in the lives of others, especially those who are vulnerable or in need. As we reflect on this today, we are reminded of how important it is to serve with purpose and to lead with empathy in every interaction we have. Let's celebrate the power of service and the impact we can all have in the lives of others. Let us continue to be inspired by Dr. King’s vision and work together to create a world that reflects the best of what we can achieve when we serve others with love and respect.
- Office Updates and Tips for Staying Safe
As a rare winter storm approaches the Houston area, we want to provide you with essential updates and helpful tips to navigate the coming days. This weather event, which may bring snow and sleet, could make travel difficult and impact daily routines. Here’s what you need to know: Office Closure Updates To prioritize the safety of our staff and clients: Tuesday : Our office will be closed, with some team members working remotely to assist you as needed. Wednesday : While the situation is still uncertain, we anticipate continuing remote operations. We will confirm this based on weather conditions and provide updates accordingly. Thank you for your understanding and patience as we work to adapt to these unusual circumstances. Tips for Preparing for Winter Weather Winter storms are uncommon in Texas, so it’s crucial to take steps to stay safe and prepared. Here are some recommendations to help you weather the storm: Protect Your Home: Pipes: Insulate exposed pipes or let faucets drip to prevent freezing. Heating: Ensure your heating system is functioning and have extra blankets on hand. Windows and Doors: Use weather stripping or towels to block drafts and retain heat. Stay Safe on the Roads: Avoid driving unless absolutely necessary. Icy roads can be treacherous, especially for those unfamiliar with winter driving. If you must travel, reduce your speed, keep a safe distance from other vehicles, and pack an emergency kit with blankets, water, and snacks. Prepare for Power Outages: Charge all devices in advance and have extra batteries for flashlights. Keep a supply of non-perishable food and bottled water in case of prolonged outages. Have a backup heat source, like a portable heater, but ensure proper ventilation to avoid carbon monoxide poisoning. For more detailed tips and updates, we recommend visiting these trusted resources: Ready.gov Winter Weather Guide National Weather Service CenterPoint Energy Outage Tracker We encourage everyone to stay informed, prepared, and most importantly, safe. We will continue to share updates regarding office operations and weather conditions. Follow us on Instagram and Facebook for the latest news. Stay warm and take care! — In Home Attendant Services, Ltd.
- Data Breach Notification
Houston, TX (December 30, 2024) – In-Home Attendant Services, ltd. , a home health care agency specializing in home based personal assistance services and consumer directed services, is notifying its members and stakeholders about a data breach that involved unauthorized access to personal information. IHAS immediately isolated and disconnected the entire network the same day. On the same day IHAS also initiated its incident response plan and took immediate steps to investigate the incident and engage cybersecurity experts. The investigation included a review of internal security systems to confirm that extensive procedures and tools already in place are strengthened to further safeguard against a breach of data security in the future. Since then, IHAS has built a new computer network and has implemented state-of-the-art software to prevent, detect, and recover from cyber threats in real time. Once it was determined what data may have been stolen, the identification of individuals and their contact information was gathered to notify affected individuals. IHAS is reaching out directly to individuals whose data may have been in the stolen files. About In-Home Attendant Services Ltd. In-Home Attendant Services is a home health care agency specializing for 20 years in home based personal assistance services and consumer directed services. The company’s mission is to assist individuals to live independently with maximum choice and control in home and community regardless of age or disability. For more information about In-Home Attendant Services, visit its website at https://www.inhometexas.com . For more information please contact: (The customer support team at Kroll 1-866-651-9857) Pat Whitten-Lege / President G.P. IN-HOME ATTENDANT SERVICES LTD. 2990 Richmond Ave Suite 325 Houston, Texas 77098-3122 Phone: (713)528-8345 Fax: (713)529-5810 Email: patwl@ihastx.com
- A Month to Celebrate Our Everyday Heroes: Family Caregivers
Every November, we take a moment to honor the unsung heroes of so many families—family caregivers. These are the people who, with unwavering dedication, support loved ones through daily routines, medical visits, personal care, and more. Caregiving can be one of life’s most meaningful roles, but it’s often a demanding one, sometimes leaving caregivers stretched thin and in need of support themselves. As we recognize National Family Caregivers Month, it’s an opportunity for all of us to show our appreciation and lend a hand to those around us who fill this essential role. Here’s how you can help: Learn and Advocate : The US Administration for Community Living (ACL) has developed a comprehensive strategy to support caregivers. You can dive deeper into the ACL’s National Strategy to Support Family Caregivers here . Offer a Helping Hand : Sometimes, it’s the small gestures that mean the most. Lending a hand with errands, cooking a meal, or simply being there to listen can make a world of difference. Share Resources : Organizations like the Caregiver Action Network , the National Alliance for Caregiving , and Share The Care offer valuable support and guidance for caregivers. Sharing these resources can connect caregivers to helpful tools and a supportive community. Raise Awareness : Social media is a great way to spread the word! Use hashtags like #NationalFamilyCaregiversMonth, #CaregivingAroundtheClock, and #FamilyCaregivers to show your support and help raise awareness. Family caregivers are truly the backbone of our healthcare system. This month, let’s go the extra mile to show them that they’re seen, appreciated, and supported. For more information, check out the White House’s Proclamation on National Family Caregivers Month 2024 here .
- October is National Disability Employment Awareness Month
Each October, we observe National Disability Employment Awareness Month, recognizing the contributions of workers with disabilities and promoting inclusive workplaces. This year’s theme is " Access to Good Jobs for All " , highlighting the importance of creating more accessible environments and opportunities for everyone. At In-Home Attendant Services, we are dedicated to supporting those we serve, many of whom have disabilities, in living more independent and fulfilling lives. Employment plays a critical role in that journey. Whether it's through providing necessary services or connecting individuals with valuable resources, we are here to help. For more information on disability employment rights, resources, and opportunities, visit the Governor's Committee on People with Disabilities website. Together, we can work toward a more accessible future for all.
- STAR+PLUS Transition Information | Información sobre la Transición de STAR+PLUS
Starting on September 1, 2024 , the Texas Health and Human Services Commission (HHSC) will begin transitioning contracts for the STAR+PLUS program. This may affect many Medicaid members who receive services through STAR+PLUS. Below is a helpful guide on how to get assistance during this transition. If you are a STAR+PLUS member and need help with: Learning general information about the transition: Visit the HHSC STAR+PLUS webpage . A complaint about your Managed Care Organization (MCO): First, contact your MCO. If the issue isn't resolved, contact the HHSC Ombudsman . Programs like STAR/CHIP, STAR Health, STAR Kids, MMP, or CHIP: Visit the HHSC Medicaid and CHIP webpage. Understanding how your coverage may be affected by the transition: Visit the Continuity of Care webpage . A partir del 1 de septiembre de 2024 , la Comisión de Salud y Servicios Humanos de Texas (HHSC) comenzará la transición de los contratos del programa STAR+PLUS. Esto puede afectar a muchos miembros de Medicaid que reciben servicios a través de STAR+PLUS. A continuación, ofrecemos una guía útil sobre cómo obtener ayuda durante esta transición. Si usted es miembro de STAR+PLUS y necesita ayuda con: Información general sobre la transición: Visite la página web de STAR+PLUS de la HHSC. Una queja sobre su Organización de Atención Médica Administrada (MCO): Primero, comuníquese con su MCO. Si no se resuelve el problema, comuníquese con el Ombudsman de la HHSC. Programas como STAR/CHIP, STAR Health, STAR Kids, MMP, o CHIP: Visite la página web de Medicaid y CHIP de la HHSC. Entender cómo su cobertura puede verse afectada por la transición: Consulte el PDF sobre la Continuidad de Atención Médica. CDS In Texas CDS In Texas CDS In Texas CDS In Texas CDS In Texas CDS In Texas CDS In Texas CDS In Texas CDS In Texas CDS In Texas CDS In Texas CDS In Texas
- Important Notice: Increased Call Volume
Due to the Star+PLUS procurement changes that took effect on September 1, 2024, specifically affecting service areas, we are currently experiencing a higher-than-normal call volume. We truly appreciate your patience during this time as we work hard to assist everyone as quickly as possible. Please know that your questions and concerns are important to us, and we are committed to addressing them. We ask for your understanding and thank you for bearing with us as we navigate this transition. Thank you for your continued support!
- Annual EVV Policy Training Webinar for CDS Employers
Attention CDS Employers, It’s that time of year again—time to complete your Annual Electronic Visit Verification (EVV) Policy Training. This training is a crucial requirement that ensures you remain compliant with state regulations. This year, the Annual EVV Policy Training webinar will be held on October 3, 2024, from 2:00 PM to 3:30 PM CDT . If you’re unable to attend on this date, there’s a second opportunity to participate on October 31, 2024, from 2:00 PM to 3:30 PM CDT . Please make sure to register for one of these sessions using the links below: Register for October 3, 2024 Register for October 31, 2024 After you complete the training, you will receive a certificate of completion. Please remember to email this certificate to rdunkley@ihastx.com for our records. Don't miss out on this important training—mark your calendars and register today!
- Important Update: New rapid! PayCards Are On the Way!
We want to make sure you and your attendants are aware of an important update from rapid! PayCard . They are in the process of replacing all existing paycards with new, chip-enabled, and tap-to-pay cards. This upgrade is designed to provide enhanced security and convenience for all cardholders. What You Need to Know: New Cards Are Being Shipped: rapid! PayCard has already started sending out these new cards. If the cardholder provided a valid email address, they should have received a notification about the shipment. The email reads something like this: "We are excited to share that your Chip-Enabled & Contactless rapid! PayCard has been shipped and you will receive it to the address we have on file within 7 - 10 business days!" Address Verification is Crucial: It’s important for all cardholders to ensure that their home address on file is accurate. This will help ensure that they receive their new card without any delays. If they haven't received their new card within the expected timeframe, they should contact rapid! directly to request a new one. Old Cards Still Work: The current paycards will continue to work until the new card is activated. There’s no need to worry about any disruptions in access to funds. Mobile App for Easy Management: We encourage cardholders to download the rapid!Pay mobile app. It’s a simple way to manage their card account, check their balance, and easily update their contact information. Reminder for Employers: Please remind your attendants to keep an eye out for their new rapid! PayCard in the mail and to update their contact information if necessary. Ensuring these details are up-to-date will help make this transition smooth and hassle-free for everyone. Thank you for your attention to this important update. If you have any questions or need further assistance, don’t hesitate to reach out!